FAQs & Tips

Question: How do I order a voice over?

Easy! Just follow these steps!

  1. Find perfect voice actor/s for your project through our search page. You can filter search results by selecting the language, gender, location, and type of voice over you are looking for.
    Additionally, make use of the search bar to add specific keywords like “authoritative”, “Casual”, “Sexy” to fine tune your search.
  2. Once you find the right candidate/s, click “Get my quote now” to add the relevant talent to the quote form. When done, click the “Get a Quick Quote” button above to go to the quote form. From there, just fill the relevant information about your projects and you’ll receive quotes from talent you selected straight to your inbox!
  3. After having received proposals for your new project, just select the talent you’d like to work with, fund the project and wait for the recording to be uploaded to your account. You can follow the progress of the project and contact the voice actor directly from your dashboard.

 

Question: Can I contact talent outside of Voice Crafters' platform?

Yes, and No.

In some cases, you may need to live-direct a voice actor via Source Connect / Skype, etc., so it’s okay to connect with them directly for the purpose of the voice over project.

HOWEVER, dealing financially with the talent directly means we cannot help in case there’s a dispute between the two of you.

It’s also a violation of the terms & conditions you accepted when requesting a quote through our platform.

To be on the safe side, make sure you use our escrow system to issue payment, and release payment only when you’re happy with the talent’s work.

 

Question: What is a typical turnaround time for an average voice recording

The length of the script, post-production tasks and the availability of the talent play a factor will typically determine the time it takes to record a voice over script.

However, most of our voice actors are very fast and an average voice recording can be turned around between a few hours to a day.

Be sure to communicate any time constraints you have with the voice actor so that you can agree on a time table that works for both of you.

 

Question: What methods of payment do you accept?

We accept payment through PayPal and all major credit cards (via Stripe)

All payments, whether through Stripe or PayPal are performed and stored on the payment processor’s server, not ours – so you can rest assured that your information is safe.

 

Question: How do I add more funds to a project I have already funded?

Easy!

If you are working with a voice actor on a project that you have already funded, and wish to add additional tasks, be it more post-production work or additional recording, you can easily add funds to the project.

Simply to the “Proposals” page for that project and click the “Add Funds” button next to the voice actor’s proposal.

Question: I'm not happy with the recording. Now what?

We highly recommend to ask the voice actor to record a custom audition demo based on the script, so that you can get a good idea of what the final product will sound like before having to commit payment.

However, sometimes a voice actor you choose for a recording doesn’t deliver the way you’d like the audio to sound. It happens.

We also realize that sometimes it could be your client who changed their mind or simply decided to go in a different direction.

The industry’s standard practice in this case is that you only pay for the recording session fee and not the usage, as the voice recording would not be used.
It is possible to do so on our portal, and the voice actor would have to agree to initiate a partial refund for you.

If you’ve exhausted all options and cannot reach an agreement with the voice actor, please contact us to resolve the dispute.

Make sure you add the project ID and the words – “Dispute resolution needed” in the subject line.

 

Tip: Avoid disputes in advance.

Make sure you align your expectations with the voice actor before starting the project.

Ask how many revisions are included, what kind of pickups does the voice talent allow at no charge, and what tasks you’d need to pay extra for.

Ask the talent whether sound editing is included, and what is the charge for extra post-production work (like audio sync to picture, file splitting for e-learning, etc.) in case that is needed.

Tip: Help the voice actor understand your needs

Do you need a hard-sell pitch? Will this be a more informational voice over? Are you looking for an emotional read with a lot of pathos?

To make sure you get the best result, make sure you describe what kind of delivery you are looking for in as much detail as possible.

You can send links to reference materials and/or ask the the talent to reference a snippet in one of his demos that you really like – and think it would work well for your project. Anything you provide the talent will help them do a better job for you.

 

Tip: Formatting your script

Your script may include proprietary names, terms, abbreviations that may be obvious to you, but not to a voice actor who records 10 different types of scripts every day.

Therefore we encourage you to go over the text and add pronunciation guides to words that may prove difficult to pronounce. A recording on your smart phone can be an easy and effective way to help the voice talent get the terms right the first time.

We have outlined some important tips on how to format your text for voice over recording in this article. It’s designed to help you get your recording with minimal errors. You can also download script templates for your project.

 

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